Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.

1. Who We Are

This website is operated by Itta Roussos.

Website: ittaroussos.com

If you have questions about this Privacy Policy or your personal information, you may contact us through the contact form available on the website.

2. Information We Collect

We may collect and process the following information:

• Name and surname
• Email address
• Phone number
• Billing and shipping information
• IP address and browser information
• Website usage data through cookies and analytics tools
• Any information you voluntarily submit through forms, comments, or purchases

3. How We Collect Information

We collect information when you:

• Visit our website
• Fill in forms
• Subscribe to newsletters
• Make a purchase
• Contact us
• Leave comments
• Use services or features on the site

Some information may also be collected automatically through cookies and analytics software.

4. Use of Your Information

We use your information to:

• Provide products or services
• Process orders and payments
• Respond to enquiries
• Improve website performance and user experience
• Send important updates related to services or purchases
• Comply with legal obligations
  Prevent fraud or misuse of the website

We will not sell your personal information to third parties.

5. Cookies

This website may use cookies to improve user experience and analyse website traffic.

Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, although some website features may not function correctly.

6. Third-Party Services

We may use trusted third-party services including:

• Payment gateways
• Website analytics providers
• Email marketing platforms
• Hosting providers
• Security and spam prevention tools

These third parties may process limited personal information only as necessary to provide their services.

Examples may include:

• WooCommerce
• WordPress
• Elementor
• Google Analytics

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no online platform can guarantee complete security.

8. Your Rights Under POPIA

Under South African law, you have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Object to certain types of processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Regulator of South Africa

 

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

10. External Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Children’s Privacy

This website is not intended for children under the age of 18 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us via the contact page.